Terms & Conditions

Welcome to SolCity Mysteries. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our site, you agree to be bound by the terms below.

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1. General Information

This website is operated by SolCity Mysteries. Throughout the site, the terms “we,” “us,” and “our” refer to SolCity Mysteries. By using this site, you agree to be legally bound by these terms. If you do not agree, please do not use our website.

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2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase from our site. By using the site, you represent that you meet this requirement.

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3. Products and Services

We sell physical and digital murder mystery games designed for individual or group play. All product descriptions and pricing are subject to change without notice. We reserve the right to limit or cancel orders and to refuse service at our discretion.

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4. Ordering and Payment

• All prices are listed in [Currency] and include applicable taxes unless otherwise noted.

• We accept payment via major credit cards, debit cards, and secure third-party payment processors (e.g., PayPal, Stripe).

• You agree to provide current, complete, and accurate purchase and account information for all transactions.

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5. Shipping and Delivery

• We ship to addresses provided during checkout. Please ensure accuracy to avoid delays.

• Shipping costs and delivery timelines are listed during checkout.

• SolCity Mysteries is not responsible for delays caused by carriers or customs.

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6. Digital Access and Portals

Some products include access to our secure Digital Police Portal. Access is granted via a unique Case ID included with your purchase. Portal use is for personal, non-commercial use only. Sharing or reproducing portal content is strictly prohibited.

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7. Refunds and Returns

All sales are final. However, if your product arrives damaged or you are missing items, please contact us within 7 days of delivery at [insert contact email] for assistance.
Digital content and case access are non-refundable once activated.

 

8. Intellectual Property

All content on this site—including game materials, case files, portal content, logos, text, images, and designs—is the property of SolCity Mysteries and protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, or exploit any part of the content without our express written consent.

 

9. User Conduct

You agree not to:

• Use our site or content for any unlawful purpose

• Attempt to gain unauthorized access to our digital systems

• Share or resell digital access codes

• Post harmful or offensive material through reviews or feedback

We reserve the right to suspend or terminate your access for violations.

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10. Disclaimer of Warranties

All products and services are provided “as is” and “as available.” We do not guarantee that the website will be uninterrupted or error-free.
We are not liable for any damages resulting from your use of our site or products.

 

11. Limitation of Liability

To the fullest extent permitted by law, SolCity Mysteries shall not be liable for any indirect, incidental, special, or consequential damages related to your use of our website, products, or services.

 

12. Governing Law

These Terms are governed by the laws of [Your Country/State], without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the appropriate courts of [Jurisdiction].

 

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the updated terms.

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14. Contact Us

If you have any questions about these Terms and Conditions, contact us at:

SolCity Mysteries: enquires@solcitymysteries.com